We also value your feedback and suggestions — they help us continually improve the Truck Loan Finance Online experience and ensure our services meet the needs of our users.
For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.
Contact Details
Mailing Address: PO Box 1183 Palm Beach, Queensland, Australia 4221
Office Location: 43 Larch Street Tallebudgera, Queensland, Australia 4228
Complaints Handling
If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.
If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:
For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):
Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.
Licensing and Regulatory Information
This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.
Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).
For more information about licensing and regulatory matters, please visit the ASIC website.
Follow us!
We are a proud member of the Financial Services Online network!
Connect with us on your favourite social media platform for the latest financial news, views, tips, tricks, resources and information.
Truck financing is a financial solution that enables Australian businesses to acquire trucks without the need for substantial upfront payments. This type of financing is essential for many enterprises relying on trucks for their day-to-day operations, from logistics companies to construction firms. - read more
For many businesses across Australia, trucks are not just vehicles—they're an integral part of operations. Whether it's delivering goods, providing services, or transporting raw materials, having a reliable truck can make all the difference in ensuring smooth business operations. - read more
When it comes to managing a fleet, the financial decisions you make can significantly influence your business operations. Understanding the impact of fleet costs is crucial, as it helps in ensuring the sustainability and efficiency of your operations. High fleet costs can eat into your profits, making it vital to find cost-effective solutions. - read more
If you're running a business in Australia, trucks might be a crucial component of your operations. Whether for transportation, delivery, or service, trucks play a vital role in ensuring business efficiency and success. However, acquiring these vehicles is not always straightforward, leading many business owners to face the lease vs buy dilemma. Understanding the right financing option for trucks can significantly impact your business's financial health. - read more
Caravan parks in Western Australia's South West are grappling with the effects of a severe housing shortage, as an increasing number of individuals and families turn to these facilities for long-term accommodation. This shift is placing significant pressure on park owners, who traditionally cater to tourists and short-term visitors. - read more
In a significant move to promote sustainable transportation, the Australian government has introduced a new loan scheme offering low-interest financing for electric vehicles (EVs). This initiative targets Australians earning less than $100,000 annually, as well as essential workers such as police officers, teachers, firefighters, and nurses, regardless of their income level. - read more
Recent data indicates a sharp increase in car repossessions across Australia, signaling escalating financial distress among households. Automotive auction house Pickles has reported a 13% rise in repossessed vehicles over the past six months, with an 11% increase in the last quarter alone. - read more
Australia's marine insurance landscape has welcomed a new player with the launch of Marinex Underwriting. This agency, backed by global specialty insurance distributor Amwins, is poised to offer tailored solutions to the complex needs of the Australian marine industry. - read more
